Product updates

Changelog

New features, improvements and fixes we've shipped. Follow along to see how the product evolves.

August 24, 2026

Snoozing

Fixed Snooze in the past — A conversation can no longer be snoozed to a time that has already passed.
August 24, 2026

Portal setup guide

Fixed Setup guide alignment — The setup guide lines up with the domain tabs.
August 24, 2026

Portal appearance settings

Improved Live-preview cards removed — Removed the live-preview cards from the portal appearance settings, which duplicated what the portal itself already shows.
August 24, 2026

Portal footer links

Fixed Privacy and Terms — Footer links open in a new tab rather than navigating away from the portal.
August 24, 2026

Portal Settings

Fixed Projects domain tab — Opening the Projects domain tab no longer crashes Portal Settings.
August 24, 2026

Project portal on your domain

New Custom project portal domain — Serve project portal links from your own domain.
August 24, 2026

Editing a video block

Improved Video properties — Click a video in an article to outline it and edit its properties.
August 23, 2026

Emoji in /ello

Fixed Emoji in slash commands — Emoji typed into /ello render as emoji.
August 23, 2026

Learning overview

Improved Cleaner layout — The learning overview renders bare, with its actions on the banner row.
August 23, 2026

Conversation tags

New Tag a conversation — Add, create and manage tags on a conversation.
Fixed Portal language — The portal remembers the language you chose, and preview URLs use your custom domain.