Product updates

Changelog

New features, improvements and fixes we've shipped. Follow along to see how the product evolves.

August 25, 2026

The documents list

Improved Dates and controls — Date columns on the documents list, related-document controls on hover only, and a collapsed rail.
August 25, 2026

Choose your translation engine

New DeepL or Claude — Pick which engine translates your articles and help desk messages.
Fixed Portal comment box — The task drawer's comment box stays pinned to the bottom of the screen.
August 25, 2026

Smaller brand images

Improved Upload sizing — Brand images are resized on upload, so pages carrying them load faster.
August 24, 2026

Booking as a known visitor

Fixed Repeated details — A visitor the widget already knows is not asked for their name and email again when booking.
August 24, 2026

A richer project portal header

New Rich-text portal header — Write a formatted introduction at the top of a project portal, on projects and templates.
August 24, 2026

Customer file uploads on projects

New Portal attachments — Customers can attach files to a project step, and the project editor stages changes as a draft you save deliberately.
August 24, 2026

Faster public pages

Improved Knowledge base performance — Public assets are cached, rendering is no longer blocked on them, and crawler URLs are correct.
August 24, 2026

Logos and favicons

Fixed Broken brand images — Tenant logos and favicons are published readable when you save them.
August 24, 2026

File access hardening

Security Public object namespace — Public file URLs are confined to the uploads namespace, so nothing outside it can be reached that way.
August 24, 2026

Booking messages

Fixed Meeting scheduler messages — A meeting-scheduler message renders as a card rather than raw content.
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