Changelog

New

• Visitor identity on Live Activity — Click a dot on the Live Activity map to see who the visitor is and how many conversations they have open.

Fixed

• Scroll position — The help desk keeps your scroll position when new messages arrive, with a "Scroll to latest updates" button to jump down.

Fixed

• Hidden dropdowns — Select and action menus render above overlays instead of behind them.

New

• Edit a generated dashboard — Every dashboard is now built from a fixed block catalog you can edit directly — change block types, drag the layout, rebind data and add sources by hand.

Fixed

• Chat email fallback — A visitor reading a message in the widget now reliably stops the follow-up email being sent.

Fixed

• Dashboard copy and data handling — Removed AI-provider names from what you see, and made the link between a dashboard's queries and its charts unambiguous.

New

• Build a dashboard by describing it — Describe the dashboard you want and have it built from your own data, then share it or refresh it on a schedule.

Fixed

• Sign-up URL — The sign-up page moved to /signup.

Improved

• Per-customer reactions — Reactions are attributed to the individual customer who left them, not just to "the customer".

New

• Reaction attribution — Hover a reaction to see who left it.