Changelog

New

• Assign, close and snooze in Slack — Handle a help desk conversation from the Slack card without opening the app.

New

• Configurable project types — Projects gained types, each with its own task statuses, priorities and custom fields.

Improved

• Slack settings page — Added a notification delay, DMs to assignees, a change history and inline channel linking.

New

• Image zoom and download — Click an inline email image to enlarge or download it.

Fixed

• Images shown twice — Inline images in an inbound email render once.

Improved

• Conversation merge — Merging moved into a sheet with search and no pre-selected target, so you choose deliberately.

Fixed

• Invisible chart — Completions by Actor Type renders as bars instead of an invisible pie.

New

• Forwarded attachments — Files attached to a chat message are forwarded on the outbound email.

Fixed

• Items Completed — The Project Report's Items Completed figure no longer reads zero.

Improved

• Closed threads in merge — Closed conversations can be merged, not just open ones.