Product updates

Changelog

New features, improvements and fixes we've shipped. Follow along to see how the product evolves.

July 28, 2026

Scheduler calendar status

Fixed Whose calendar you see — The builder's Calendar tab shows the host's connected-calendar status rather than your own.
July 28, 2026

Portal visibility in project templates

New Template visibility controls — Set which tasks a customer can see and edit directly in a project template, rather than per project.
July 28, 2026

Group chat with customers

New Conversation participants — Add other people from the same company to a support conversation — they can see it, reply to it, and receive the email fallback.
July 28, 2026

Full-width Tickets Report

Improved Report layout — The Tickets Report uses the full page width with its controls on the title row.
July 28, 2026

Ticket type in the owner table

Improved Type column — The by-owner table shows which ticket type each row covers.
July 28, 2026

Tickets by owner

Improved Owner and assignee breakdown — The Tickets Report breaks down by owner and assignee, with those columns in the CSV export.
July 28, 2026

The integrations app store

New Redesigned integrations — Integrations became a browsable store with detail pages, customer reviews and native in-app configuration for each one.
July 27, 2026

Form and scheduler previews

Fixed Preview URLs — Preview opens the marketing domain once that domain is live.
July 27, 2026

Direct links to forms

New Form direct link — Copy a direct link to a form from the builder, using your marketing domain when you have one.
July 27, 2026

Company finances

New Finances on a company — A Finances tab on each company, and a financial report across all of them.
Load older updates