Changelog

Fixed

• Workspace deletion — The database change is committed before anything external is destroyed.

Fixed

• Translation payloads and status — Fixed how translated blocks are sent, added a clear never-synced signal, and made the bulk pre-flight aware of which engine you use.

New

• Formatting and images — Write ticket descriptions with formatting and paste or upload images, on every create surface.

Improved

• Dates and controls — Date columns on the documents list, related-document controls on hover only, and a collapsed rail.

New

• DeepL or Claude — Pick which engine translates your articles and help desk messages.

Fixed

• Portal comment box — The task drawer's comment box stays pinned to the bottom of the screen.

Improved

• Upload sizing — Brand images are resized on upload, so pages carrying them load faster.

Fixed

• Repeated details — A visitor the widget already knows is not asked for their name and email again when booking.

New

• Rich-text portal header — Write a formatted introduction at the top of a project portal, on projects and templates.

New

• Portal attachments — Customers can attach files to a project step, and the project editor stages changes as a draft you save deliberately.