Changelog

New features, improvements and fixes we've shipped. Follow along to see how the product evolves.

August 19, 2026

Import and Export in one place

Improved Single tabbed page — Import and Export share one tabbed page.

August 19, 2026

Navigation sections

Improved Icon-only sections — Navigation sections can be icon-only and placed centre or right, and forms open in sheets.

Fixed Blank page after a deploy — A failed chunk load is retried once instead of leaving a blank page.

August 19, 2026

Documentation gaps worth acting on

Fixed False gaps — Topics your articles already cover well are no longer listed as documentation gaps.

August 19, 2026

Q&A in Help Desk settings

Improved Q&A location — AI Q&A pairs moved into Help Desk Settings, next to the rest of the desk's configuration.

August 19, 2026

Insights without role suggestions

Improved "Suggested for" row — Removed the role suggestion row from the Insights page.

August 19, 2026

Dashboards on Insights

Improved Manage dashboards — Pin and archive dashboards from the Insights landing page; the separate list page is gone.

August 19, 2026

Top-level navigation links

Improved Simpler navigation — Navigation uses direct top-level links instead of a mega menu.

August 18, 2026

A cleaner Insights page

Improved Landing layout — The Insights landing page drops the surrounding shell chrome.

August 18, 2026

Slack DMs reach the right person

Fixed Mismatched Slack emails — Map a user to their Slack account by hand so assignee DMs arrive when their Slack email differs.

August 18, 2026

The Insights landing page

New Insights — A landing page for reporting: a briefing of what changed, insight metrics you can pin, your dashboards, and every report in one directory — reachable from the command palette.

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