Changelog

New features, improvements and fixes we've shipped. Follow along to see how the product evolves.

August 18, 2026

Connecting BigTime

Fixed BigTime authentication — Fixed the header combination that made BigTime reject the connection.

August 18, 2026

Marketing domain per item

New Per-form and per-scheduler links — Choose which forms and booking pages use your marketing domain for their links.

August 17, 2026

Preset questions moved

Improved Chips — Preset questions became Chips under Help Desk → Support Widget, with page groups and a change history.

August 17, 2026

Help desk settings layout

Improved Change history — A history panel and a three-column layout with roomier time fields.

Fixed Hidden header — The settings hub no longer scrolls its own header out of view.

August 17, 2026

Help Desk settings in one place

Improved Consolidated settings hub — Help desk settings were gathered into a single redesigned hub.

August 14, 2026

BigTime reliability

Improved Real-world hardening — Rate limiting and error handling for BigTime's live API.

August 14, 2026

Scheduled BigTime sync

Improved Automatic sync — BigTime syncs on a schedule you set rather than only on demand.

August 14, 2026

BigTime

New BigTime integration — Two-way sync with BigTime — clients with a review queue, projects and tasks, invoices, AR and time rollups, a field-mapping studio, and Delivery and Billing panels on the company.

August 13, 2026

The help desk remembers your layout

Improved Panel state — Your left and right panel choices persist between visits.

August 13, 2026

Images in ticket notes

New Image upload in notes — Add one or several images to a ticket note.

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