Configurable AI Agent Name
You can now customize the AI agent's display name in widget appearance settings. The name appears on message sender badges throughout the widget.
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You can now customize the AI agent's display name in widget appearance settings. The name appears on message sender badges throughout the widget.
Unread release update cards in the widget now have an animated glow border to draw attention.
You can now assign a company to multiple people at once using the bulk edit feature.
Fireflies meeting recordings now sync automatically in the background, matching recordings to the right people and companies.
Filter conversations by tag, paginate through closed conversations, and mark multiple conversations as replied in bulk.
Release updates now support video URLs with a lightbox player, plus an optional confetti celebration effect.
Marketing widget conversations now have their own dedicated Sales Chat page, separate from the main helpdesk.
The email editor has been upgraded from GrapesJS to a modern Tiptap rich text editor for a smoother writing experience.
AI feedback buttons are now smarter — they appear at the right time and conversations auto-close gracefully when the interaction ends.
Leads page now has status tabs for quick filtering, dual-month date picker, and automatic status updates on lead conversion.