Product updates

Changelog

New features, improvements and fixes we've shipped. Follow along to see how the product evolves.

April 5, 2026

Tenant Onboarding Wizard

A new 6-step onboarding wizard guides new tenants through setup with embedded Stripe billing.

April 5, 2026

Role-Based Dashboard

A new role-based dashboard serves as the default landing page, with mode switching, KPIs, charts, and dismissable alerts tailored to each user's role.

April 5, 2026

Onboarding Step Customization

Onboarding steps can now be customized with your own headings, subtitles, and images for a branded setup experience.

April 4, 2026

Q&A Scan Conversations

Automatically scan your helpdesk conversation history to extract Q&A pairs for your knowledge base, with real-time progress streaming and duplicate detection.

April 4, 2026

Idea Capture

A new AI-powered Idea Capture flow in the chat widget lets visitors suggest features. Ideas are captured with structured summaries and linked to feedback for your product team.

March 30, 2026

Automation Enhancements

New automation actions include create person, create company, create deal, convert lead to deal, set lead status, and send to Slack channel. Meeting booking triggers and form field conditions are also supported.

March 29, 2026

Person Recap

Person detail pages now include an AI-generated recap summarizing key interactions and status.

March 29, 2026

Feature Assists Insight Report

A new report page shows how your Feature Assists are performing with conversation analytics.

March 29, 2026

Data Import Progress

Data imports now show chunk-by-chunk progress so you can track exactly how far along your import is.

March 28, 2026

Product Page Improvements

Products now support reorder, description fields, and an unsaved changes guard to prevent accidental data loss.