Widget Analytics Date Range Picker
Widget analytics now has a date range picker with comparison support, replacing the old period dropdown for more flexible reporting.
Be the first to know when we ship new features and improvements to Resources.
We'll email you when we ship.
New features, improvements and fixes we've shipped. Follow along to see how the product evolves.
Widget analytics now has a date range picker with comparison support, replacing the old period dropdown for more flexible reporting.
The release updates card in the chat widget now lets visitors browse through your previous announcements.
Coupons, products, sequences, forms, and knowledge base pages now show helpful empty state screens with guided setup wizards when no items exist yet.
Feature Experts now have a creation wizard with PRD import, tone builder, and trigger cooldown settings for more control over AI-assisted conversations.
A new search modal in the helpdesk conversations panel lets you quickly find specific conversations. Message content search is also available from the command palette.
You can now send broadcast messages to multiple conversations at once from the helpdesk.
Helpdesk conversations now support emoji reactions with reactor attribution, and per-message read receipts so you know exactly when messages are seen.
The scheduler builder now includes a toggle to automatically record meetings using Recall.ai, with AI-generated summaries added to transcripts.
File attachments now render correctly in helpdesk internal notes.
Tickets, projects, sequences, forms, and scheduler pages now feature character illustrations in their empty states for a friendlier experience.